We understand how a last-minute change in plan can throw your schedule haywire.
The ticket once booked cannot be cancelled, exchanged or refunded.
I'm afraid that the provision to cancel or modify a confirmed booking for movie is unavailable.
If a reward points have been applied to a booking, the transaction is deemed ineligible for cancellation
Might we suggest that you try using these tickets by authorizing your family or friends to watch the show on your behalf?
If show has been cancelled by theatre in that case you can choose another show time or another day show time your ticket will be valid for 1 year to watch movies in theatre.
For any queries, feel free to reach out to us via support@cinering.com.